Terms and conditions

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THE SITE

Effective from 18th March 2019

Terms of use

http://londonjobs.metro.co.uk (the “Site”) is owned and operated by Totaljobs Group Ltd and is made available to you on the following terms and conditions. By using the site and the services available on it you are deemed to accept these terms and conditions and any additional terms and conditions which expressly apply to services and information provided by third parties.

Who we are and how to contact us

The Site is operated by Totaljobs Group Ltd (“We”, “Our” or “Us”). We are registered in England and Wales under company number 04269861 and have Our registered office at Blue Fin, 110 Southwark Street, London SE1 0TA. Our main trading address is Blue Fin, 110 Southwark Street, London SE1 0TA. We are a limited company.

To contact us, please fill out our Contact us form or telephone Our customer service line on 0333 0145 111.

Data protection

Our use of CVs and other personal information supplied by users of this Site is governed by our Privacy policy. Please click here to view our Privacy policy.

Personal data which you supply to us may be transferred to third party service providers to be stored or processed on our behalf, including third parties located outside of the European Economic Area in countries where there may be a lower legal level of data protection. However, we will always endeavour to handle your information in accordance with this privacy policy, wherever it is processed.

Use of the Site

The information and services available on the site are provided for the sole purpose of individuals looking for employment opportunities and career information and for employers seeking to recruit staff. You may use, print and download information from the site for these purposes only and for no other personal or commercial purpose. You may not otherwise copy, display, transmit or distribute any material from the site and if you do or if you perform any other unauthorised processing of information on the site it shall be deemed a material breach of these terms and conditions which, in the case of a Customer, shall entitle us to terminate the Services immediately on notice in writing. Further, we reserve the right to suspend provision of the Services to you in circumstances where we reasonably believe that you have performed any unauthorised processing of information. In respect of any personal data accessed or otherwise processed by a Customer as a result of access to the site or the Services, the Customer agrees that it shall be the sole data controller of such personal data for the purposes of the Data Protection Act 2018 and, as such, shall be solely responsible for its processing.

All copyright, database rights and other intellectual property rights in the site and the material available on the site belongs to us or its third party suppliers. Use of the site does not give you any proprietary rights in such materials.

What’s in these terms?

These jobseeker terms (the “Jobseeker Terms“) set out the information applicable to jobseekers (the “Jobseekers“) who wish to use the Site and apply to the contractual agreement (hereinafter referred to as the “Agreement”) between Us and you on the other hand, who are interested in or use any career service that is offered at on the Site or other websites that incorporate these Terms of Use and our mobile applications (“apps”) (collectively referred to as “Service” hereinafter). Such websites and the apps are collectively referred to as “Platforms” hereinafter.

By using the Site you accept these terms

By using the Site, you confirm that you accept these Jobseeker Terms and that you agree to comply with them.

If you do not agree to these Jobseeker Terms, you must not use the Site.

We recommend that you print a copy of these Jobseeker Terms for future reference.

Object of the agreement and scope of the Services

We offer a variety of career services via the Platforms. We want to be your lifelong career assistant. If your life perspective changes, you are developing or reaching for new goals, we offer the right career support. We aim to build a long-lasting relationship, to build a product and a Service, that is available 7 days a week, 24 hours a day and which enables you to take your life and future in your own hands.

You can use certain Services without registration. The registration of a “Jobs by email” or an account will offer you additional functionalities and Services. To provide you with the specific Services under registration or for the calculation of the term, we will store the date of your last activity at the Platforms (“Last Activity Date”), which can include the date of your registration, and last use of Services like applying for a job.

a. Services available without registration

Without the registration of a “Jobs by email” or an account you may use all Services that are available on our website without registration. Particularly you can browse jobs that are published on our website.

b. Job alerts

You can subscribe to job alerts through our Platforms. That means you will then regularly receive job alerts about listings which match your criteria. You can create job alerts manually which match a profile that has been defined by you in advance. If you also register or have registered an account, you can manage the job alerts described below in section c.ee.

c. Your Account

Certain Services will only be available as part of an account on the Site.

If you enter into an agreement for an account, you can use additional Services as described hereinafter. You can register for an account as described in section 3.

aa. Saved Jobs

You can save job ads that you have viewed, e.g. by clicking the respective button in the job ad. You will then be able to access such saved listings in your account.

bb. Your Profile

You can create a CV-profile (“Profile”) within your account, which will consist of various CV related information as well as attachments provided by you. You can choose between three settings for a Profile. It can either be:

• Yes – I want my profile and CV to be visible to potential employers (recommended).
• Yes – I want my profile to be visible to potential employers, but please keep my personal information and CV hidden.
• No – Please do not make my profile searchable.

You may change the setting at any time. You can use any such Profile to apply to job offers that are published on the websites or apps. The respective recruiting company will then have access to your Profile and will be able to see the data you provided. We will also use the data you have provided as part of your Profile to provide you with job ad recommendations tailored to your needs based on your Profile data. To provide you with the specific Services under the Profile, we will store the date of your last activity at the Platforms (“Last Activity Date”), which can include the date of your registration, and last use of Services like your last applications

If you choose to make your Profile visible but your personal information hidden, customers that have purchased access to or are otherwise entitled to use the Site’s CV Database will have access to parts of your profile such as current job title, current salary, key skills & personal summary and application history. For these profiles no name, no email address, no phone number or CV will be displayed. All other data you have provided as part of your Profile will be fully accessible to CV Database

If you choose to make your Profile active and public, you grant access (including a search functionality and download) to and disclose your complete Profile and the attachments thereto as well as the Last Activity Date to CV Database users. As part of an active and public Profile we may also provide a link to a profile about you on a publicly available business related social media website we have found about you to CV Database search users.

If you choose to create a Profile with us, then we will keep your CV on file until you ask us to delete your CV from our Database.

We do not warrant or guarantee a minimum volume of storage capacity for your Profile. We reserve the right to temporarily or permanently restrict the data volume for uploads of data, especially if necessary due to technical reasons, for example in order to maintain or optimise the Service.

cc. Application History

Within your account we store your applications to job listings that were published on the Platforms for two months in a history that can be accessed via your account. Information from such applications can be used to prefill fields if you create a Profile as per section 2.c.bb. above.

dd. Additional functions for Job alerts

In your Account you can manage the “Jobs by email” settings, i.e. the criteria used to match your job alerts. We also send “Instant job match” job alerts based on your search behaviour and your job inventory changing. You can at any time deactivate “Jobs by email” or “Instant job match”.

ee. Services provided by group companies

We are part of the StepStone GmbH group of companies (the “StepStone Group”). StepStone Group is a global online job board business that operates online job portals to accurately match candidates with companies. Through the Platforms we can provide you with access to selected services of other companies of the StepStone Group. Particularly this includes:

Workray

Workray, which is operated by Jobsite UK (Worldwide) Limited, Langstone Technology Park, Langstone Road, Havant PO9 1SA, is a service that allows you to centrally track and manage your job applications and related correspondence in your email accounts. In order to let you benefit from the full Workray services also through our Platforms we will share your email address with Workray if you access the “My applications” section in your account and Workray will then check if you also have a Workray account. If so, you will be automatically logged in to your Workray account and you can use the full Workray account through our Platform. For checking if you also have a Workray account, Workray and we will act as joint controllers. If you do not have a Workray account, we will provide you with a functionality to manage the applications that were made through the Site.

Good&Co

Good&Co, which is operated by Good&Co Labs, Inc., 74 Langton St, San Francisco, CA 94103, USA, is a service that develops psychometric profiles based on user responses to personality quizzes and lets users compare such profiles with certain job and company requirements, i.e. to evaluate how well a user fits to a specific job. In order to let you benefit from the full Workray services you can create a Good&Co account through our Platform and, if you have created such account through the Site or linked it to your account you will be directly logged in to such account.

ff. Deceased User

In the event of the death of user, a person authorised to act on behalf of the estate, or a verified immediate family member of the deceased can request to have the deceased user’s account removed. We will require additional documentation for this request in order to avoid unauthorised and false reports. Be assured that the requested information will remain confidential and will be deleted once we have reviewed it.

There are other terms that may apply to you

This Acceptable Use Policy refers to the following additional terms, which also apply to your use of the Site:

• Our Privacy policy, which sets out the terms on which We process any personal data We collect from you, or that you provide to Us. By using the Site, you consent to such processing and you warrant that all data provided by you is accurate;
• Our Cookie policy, which sets out information about the cookies on the Site; and
• If you are a recruiter, our Recruiter terms and conditions, which sets out information applicable to Recruiters.

Employment Agencies and Employment Business Regulations 2003

Jobseekers and recruiters need to be aware that this job board operates as a venue only and does not introduce or supply jobseekers to recruiters (or vice versa). This means that we do not:

• obtain sufficient information for potential recruiters to select a suitable jobseeker for the position which the recruiter seeks to fill;
• obtain confirmation of the identity of a jobseeker or that they have the experience, training, qualifications or authorisation to work in the position to be filled or that they wish to undertake the role to be filled;
• take any steps to ensure the jobseeker and recruiter are each aware of any requirement imposed by law or otherwise which must be satisfied by either of them to permit the jobseeker to fulfil the position to be filled;
• take any steps to ensure that it would not be detrimental to the interests of the jobseeker or the recruiter for the jobseeker to fulfil the position to be fulfilled;
• give any indication to recruiters whether jobseekers are unsuitable (or suitable) for any position to be filled in any circumstances;
• propose jobseekers to recruiters or provide any information about them.
• take up any references in relation to a jobseeker; or,
• make any arrangements for accommodation of jobseekers.

The Conduct of Employment Agencies and Employment Business Regulations 2003 (the “Regulations”) seek to ensure that jobseekers are only proposed by employment agencies for roles for which they are properly qualified and that recruiters are only offered jobseekers who have the appropriate levels of experience, training, qualifications and authorisation for the position to be filled. Since we are only a venue and do not propose or introduce jobseekers to recruiters or vice versa, it is recommended that, if you are a jobseeker you undertake the steps set out in the Regulations to ensure your suitability for the role advertised or, if you are a recruiter, to ensure a jobseeker’s suitability for the role.

These could include:

1. If you are a jobseeker; checking the identity of the recruiter and the nature of its business, the commencement date and duration of the position, the position to be filled including type of work, location, hours and risks to health and safety, experience, training, qualifications and authorisation which the recruiter considers necessary or are required by law or otherwise to undertake the position, whether any expenses are payable by you as a jobseeker or whether there are any requirements imposed by law or otherwise for you to satisfy before taking up a position.

2. If you are a recruiter; checking the identity of the jobseeker and that the jobseeker has the experience, training, qualifications and authorisation required by law or otherwise for the position and whether there are any requirements imposed by law or otherwise for you, as the recruiter, to meet to enable a jobseeker to take up a position.

In addition, where professional qualifications are required or where jobseekers are to work with vulnerable persons or children, you should obtain copies of the relevant qualifications or authorisation, obtain at least two references from people who are not relatives of the jobseeker and undertake a criminal records bureau check of the jobseeker. For more details of how to undertake a Disclosure and Barring Service (DBS) check, visit then Disclosure and Barring Service (DBS) website.

Any searching or screening tools provided by us for use in your assessment of the suitability or otherwise of any particular candidate or advertised vacancy are to assist you in taking these steps, but are not intended as a substitute.

We may make changes to the terms of these terms

We amend these Jobseeker Terms from time to time. Every time you wish to use the Site, please check these Jobseeker Terms to ensure you understand the terms that apply at that time.

Please view the “Effective from” date at the top of these terms to see when it was last revised.

Job search safety

To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit www.safer-jobs.com for information on common scams and to get free, expert advice for a safer job search.

Which country’s laws apply to any disputes?

These Jobseeker Terms, their subject matter and its formation are governed by English law. You and We both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.